If you have a problem managing Landlord Energy Supplies then BM Utilities have the answer
BM Utilities have been in the Block Management market for 10 years, previously under the Hallmark brand. But after selling their Lettings business last year, the block management portfolio was rebranded as BMU. Managing Director, Steve Knox, says: “BMU is totally committed to Block Management Agents, RMC’s and the Residents. Our business is totally focused on this business sector and we believe we are one of very few companies that offer a bespoke business model to help manage Landlord Energy Supplies.” It is extremely difficult for a Managing Agent to control Communal Energy Supplies, and that is why contracting to a specialist like BMU makes so much sense. Steve goes on to say: “We have the systems and industry knowledge to be able to control this area of the business and help our clients deliver a more effective service to their customers.”
Since selling their lettings business in March 2016, the Directors have been busy investing in new internal systems and improving their service offering to their customer base. “We have invested in excess of £100k in new systems and resource to enable us to manage property portfolios in a more effective way,” adds Steve. “The process of managing contract end dates, termination clauses and renewals is now fully integrated and automated, which has allowed BMU to say to their customers, ‘If we don’t get a meter live on time then we will pay the difference in the bill.’
“It’s a commitment that could cost us a lot of money if we don’t get it right, but we are confident in our systems to be able to deliver on our promise. If we get it wrong then the resident doesn’t foot the bill… we do!”
In addition to new systems and improved services, BMU have also been busy cementing partnerships with three key service providers in the Block Management Industry. Partnership agreements have been signed with both Qube, Energicity and the Guild of Lettings and Management. It is expected that going forward BMU will continue to offer new exciting service advancements to make life easier for their clients.
Original article found on http://newsontheblock.com/