PREFERRED
SUPPLIER SERVICE

Block Management Utilities have introduced some exciting new service benefits for clients who choose the Preferred Supplier Service.

See below for further details.

Service Topic

Preferred Service

Description Of
Service Benefit

Account Management
Service

All queries answered within 24 hours.*

Your own BAM

You will have your own BAM (Billing Account Manager) at SSE to assist in solving any Billing Issues.

*All queries will be actioned within 24 hours but not necessarily resolved.

Reporting
Commission

We will provide an annual forecast commission.

Cancelled Contracts

We will send you monthly reports on cancelled contracts.

Price Comparisons

We will provide an annual price comparison.

Market Prices

We can provide you with alternative price quotations from the market place.

Updates

We will provide quarterly market update bulletins.

Queries

We will send you monthly reports on outstanding queries.

Commercial
Reimbursments

Block Management Utilities will reimburse the difference in value if we fail to issue termination notices on time or raise contracts on time.**

**We cannot be held responsible for objections or late information provided by the client.

Details

T: 01484 506 410
E: info@bmutilities.com

Address

Block Management Utilities
Brookes Mill,
Armitage Bridge,
Huddersfield,
HD4 7NR